Herb Chambers Infiniti-Boston - (617) 739-6600

Ok, so despite the fact I won't name names, every guy behind the service desk (and I have interacted with 3 fellows) have been solid. The wait times are not long for service, there is shuttle service to local towns (i live in newton, and got either a loaner car or personal drop off home 4 miles away), and the service is technically good. I have had new tires put on with balance and align and got a nice explaination of how off the camber was on the tech readout, explained! They do treat you with respect. Waiting room has 2 nice lcd tvs and internet. Downsides: The waiting room is loud and sometimes crowded. The physical location in allston stinks: getting into the parking lot is difficult, very crowded by cars. The local traffic is horrendous -NEVER go there during rush hour, you will want to die. Would give it a b or B+ but the location makes the experience more like a C. Oh well.